FAQ about pdfMachine merge

What do I do if I receive an error during my merge run?

You should install the latest build of pdfMachine merge in case the error is due to an old release. Check whether you have up-to-date version protection before doing this in case you invalidate your license. The error handling page on this website has a lot of suggestions on how to go about resolving an error.

If you still don’t know how to resolve it then email techsupp@broadgun.com. Make sure to send as much information as you can. Suggested information includes :

  1. Screenshots of the error
  2. The build of pdfMachine merge you are using
  3. An exported profile that exhibits the error
  4. The log file